TERMS & CONDITIONS

Welcome to GreatBuy. These Terms and Conditions outline the rules and guidelines for using the GreatBuy website and purchasing products from our store. By accessing our website or placing an order, you agree to comply with and be bound by these terms.
If you do not agree with any part of these terms, please do not use our website or services.

GreatBuy is an online and retail store offering a wide range of gadgets, electronics, USA refurbished phones, home appliances, and household essentials designed to support modern lifestyles and everyday convenience.

Business Address:

GreatBuy
St Giles Plaza Lekki-Epe Expressway, Ilaje, Ajah (Near Keystone Bank)
Lagos, Nigeria

Customer Support:
Email: info@greatbuy.ng
Phone: (+234) 704-386-2665

By using the GreatBuy website, you agree to use it only for lawful purposes and in a way that does not violate the rights of others or disrupt the functionality of the website.

You agree not to:

• Use the website for fraudulent or illegal activities
• Attempt to gain unauthorized access to website systems
• Interfere with the website’s performance or security
• Extract data from the website without permission

GreatBuy reserves the right to suspend or restrict website access for users who violate these terms.

GreatBuy strives to ensure that all product descriptions, pricing, specifications, and images displayed on the website are accurate and up to date.

However, occasional errors may occur.
GreatBuy reserves the right to:

• Correct pricing or product description errors
• Update product information at any time
• Limit the quantity of products purchased
• Discontinue products without prior notice

Product availability may change due to inventory updates or supplier availability.

When placing an order on the GreatBuy website, customers confirm that:

However, occasional errors may occur.
GreatBuy reserves the right to:

• All checkout information provided is accurate and complete
• The payment method used is authorized and valid
• Orders may be subject to verification and approval

GreatBuy reserves the right to cancel or refuse orders suspected of fraud, pricing errors, or suspicious activity.

If an order is cancelled after payment has been made, a refund will be issued in accordance with our Refund Policy.

All product prices listed on the GreatBuy website are displayed in Nigerian Naira (₦) unless otherwise stated.

GreatBuy reserves the right to adjust prices or promotions at any time without prior notice.

Accepted payment options may include:

• Debit cards
• Credit cards
• Bank transfers
• Other secure payment gateways available during checkout

GreatBuy aims to process and deliver orders quickly and efficiently across Nigeria.

Once your order is successfully placed and confirmed on our website, our team will verify, process, and prepare your item(s) for dispatch within 24 hours.

Dispatch Schedule (Waybill Days)

Orders are shipped out on the following days:

• Monday
• Wednesday
• Friday

All shipments are processed through our delivery partners and dispatched according to this GreatBuy waybill schedule.

Store Pickup Schedule

Customers who select store pickup can collect their orders on the same days our dispatch operations run:

Pickup Days:
Monday, Wednesday, Friday

Pickup Time:
9:00 AM – 4:00 PM

Pickup location:

GreatBuy
St Giles Plaza
Lekki-Epe Expressway, Ilaje, Ajah
(Near Keystone Bank)
Lagos, Nigeria

Customers are advised to bring proof of purchase or order confirmation when collecting items.

Delivery Timeline in Nigeria

After dispatch, customers should expect their orders to arrive within 2 to 7 working days, depending on their location within Nigeria and courier service operations.

Delivery times may vary due to:

• Customer location
• Courier processing times
• Public holidays or logistics delays

GreatBuy is not responsible for delays caused by incorrect delivery details, courier issues, or circumstances beyond our control.

GreatBuy provides returns and refunds according to the terms outlined in our Returns and Refund Policy.

Customers are encouraged to review the return policy carefully before submitting a return request.

For assistance regarding returns, please contact:

Email: info@greatbuy.ng
Phone: (+234) 704-386-2665

GreatBuy offers USA refurbished and pre-owned devices that are professionally inspected and tested to ensure they function properly.

Customers purchasing refurbished products acknowledge that:

• Devices may show minor cosmetic signs of previous use
• All products are tested to ensure proper functionality
• Product condition and specifications will be clearly stated on the product page

All website content including:

• Logos
• Images
• Product descriptions
• Graphics
• Text and design

are the intellectual property of GreatBuy and are protected by applicable copyright and trademark laws. Content from the website may not be reproduced, copied, or distributed without written permission.

GreatBuy shall not be held responsible for indirect, incidental, or consequential damages arising from the use of the website or purchase of products.
Where applicable under Nigerian consumer protection laws, liability is limited to the value of the product purchased.

GreatBuy reserves the right to update, modify, or revise these Terms and Conditions at any time.
Changes will take effect immediately after they are published on this page. Customers are encouraged to review this page periodically.

If you have any questions about these Terms and Conditions or GreatBuy policies, please contact us:

GreatBuy Customer Support

Email: info@greatbuy.ng
Phone: (+234) 704-386-2665

Address:

GreatBuy
St Giles Plaza
Lekki-Epe Expressway, Ilaje, Ajah
(Near Keystone Bank)
Lagos, Nigeria